Returns & Exchanges

At Blur India, we want you to love your glow; however, due to the personal nature of cosmetics, we only accept returns for products that arrive damaged or incorrect. Please initiate your request within 48 hours of delivery to ensure a seamless exchange or refund process.

Return Process

• 1.
  Report the Issue

  Email our support team at [email protected] with your order number and clear photos of the damaged or incorrect beauty product.

• 2.
  Quality Review

  Our quality control team will review your submission within 24-48 hours to verify the defect or shipping error.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your address; please ensure the item is in its original outer packaging.

• 4.
  Resolution

  After receiving the item, we will ship a fresh replacement or process a full refund to your original payment method within 7 business days.